Schedule an Appointment

Scheduling Tips

• What information do I need to schedule my child's appointment?

  General information you can provide to the scheduler includes: 

  • The reason for your visit
  • Your health insurance information
  • Any request you may have to see a specific doctor

• How do I make an appointment by phone?

  To make an appointment with one of our providers, you can be referred by your child’s primary care provider or another specialist, or you can call us directly. Telehealth appointments are available with many of our providers.

  Call the Bear Line at 888-884-BEAR (2327) or 202-476-BEAR (2327).

  If you require an immediate outpatient appointment, call the Bear Line Monday through Friday from 8 a.m. to 5 p.m. If your child is in immediate risk of harming him/herself or others, please call 911 or go to your nearest emergency room.

  Primary care patients: Please visit our primary care locations page to find the location information for where you would like to schedule an appointment.

  International patients: Please contact our Global Services team at 1-202-476-5778 or email Global Services if you are interested in becoming a patient.

• Can I schedule appointments online?

  If your child is an existing patient, you can schedule appointments online through the MyChildrensNational patient portal for the following divisions:

  • Allergy
  • Cardiology*
  • Dermatology
  • Developmental Pediatrics
  • Endocrinology
  • Gastroenterology, Hepatology and Nutrition
  • Genetics
  • Hematology
  • Nephrology
  • Neurology*
  • Neuropsychology
  • Ophthalmology
  • Orthopaedic Surgery and Sports Medicine
  • Otolaryngology
  • Pain Medicine
  • Pulmonary Medicine 
  • Rheumatology
  • Surgery Follow-Up
  • Trauma and Burn Surgery
  • Urology

  Please note that new patients must call to schedule their initial visit. For more information about online appointment scheduling, please contact your care team.

  Login to Patient Portal

   

  *These specialties allow new patients to schedule their initial appointment through the portal. Find out more about online appointment scheduling for new patients.

  For questions on the patient portal, please email MyCNPatientPortal@childrensnational.org.

• How should I prepare for my child's appointment?

  • Preparing for Your Visit
  • Your Child’s First Appointment
  • Talking to Your Child About Hospitalization

• Is parking available at the main hospital?

  Parking is available in our main campus garage, and parking tickets are validated by the following departments: Family Services (for Social Work clients only), Parking Office (for parents without funds; one time only) and the Security Office (for parents without funds when the Parking Office is closed or parents with a letter signed by a representative of the clinic).

• How do I get to my child’s appointment?

  View a full list of our locations, maps, directions and important numbers.