If You Need to Reach Us
HSC Home Care, LLC
HSC Health & Residential Services
If you have a question, or want to review or change a home care visit, call us during our normal hours, 8:30 a.m.—5:30 p.m., Monday through Friday.
If you think you are having a medical emergency, call 911.
If you need to speak with a Home Care staff member after regular hours, such as in the evening or on the weekend, call the main phone number listed above to reach our 24-hour answering service. We will return your call promptly.
If Your Child Needs Adult Services
As your child reaches age 21, you’ll need to think about what happens next.
If you live in Washington, DC, HSC Home Care serves infants, children and young adults up to 21 years old. As your child reaches age 21, we will help you transition to services in the District of Columbia that provide care and support to adults with complex medical needs.
If you live in Maryland, your child can continue to get services from HSC Health & Residential Services into adulthood. We provide care and support to children and adults of all ages who live in Maryland.
The HSC Health Care System works to connect young people who are moving to adult services with the resources they need.
If You No Longer Need Home Care Services
Our goal when you start HSC Home Care services is to get you ready to care for your loved one on your own. The HSC Home Care team will work with you to stop home care services when our staff and you together feel you are ready to safely care for your loved one.
Once it’s been decided that you are ready to stop services, we will create what’s called a “discharge plan.” This plan will have all the details you need about your family member’s care. It also will include community resources that can support you. We will make sure you have time to review everything and ask questions before you stop home care services.
Your Rights Are Important to Us
As a home care client, you have certain rights that are designed to protect you and make sure you get the home care services you need. Learn more about your rights as a HSC Home Care client.