Mr. Michael Jones served as EVP and Chief Customer Officer of Lowe’s Companies Inc. (NYSE: LOW) from May 2014 to October 2016. In this role, Jones was responsible for store environment, merchandising, customer experience, marketing, US strategy, research, and program management for the Lowe’s US store operations.
Prior, from January 2013 to May 2014, Jones served as Chief Merchandising Officer for Lowe’s US store operations with responsibility for both domestic and international sourcing, product assortment, national and private brand positioning, and pricing operations.
From January 2011 to January 2013 Jones served as EVP and President for Husqvarna AB’s (OMX: HUSQ) North and Latin American business operations. In this role Jones led sales, service, and all operational activities (including manufacturing) for Husqvarna’s North and Latin American business operations. Prior, from October 2009 to January 2011, Jones served as President of Sales and Service for Husqvarna’s North and Latin American operations.
Jones was also a long tenured, 15-year General Electric (NYSE: GE) executive, who served as the General Manager of Cooking Products within the Appliance Division from June 2007 to October 2009. Jones also held various leadership positions within GE in sales, service and product management, in both domestic and international business units since 1994. Jones held roles at GE such as Chief Commercial Officer – Europe, while living abroad in Budapest Hungary with his family for GE’s European Lighting, Appliance and Power Control business, covering Europe, Middle East and Africa.
In early 2017, Jones founded Jones Holding Corporation LLC (JHC), a privately funded holding company dedicated to the acquisition of small cap manufacturing and distribution operations with growth potential via “direct to consumer” online strategies and service excellence. JHC completed its first acquisition in June, 2017.
Jones earned a Bachelor’s in Business Administration from California Coast University, and is on the board of a newly formed public entity, One Madison Group (NYSE: OMAD). Jones is also currently on the Board of Johnson C. Smith University. Previously, he has served on the board of Mabe Appliances (Brazil), Charlotte’s Chamber of Commerce and Discovery Place (Charlotte).
Jones lives in Charlotte with his wife and two sons.