Specialty Pharmacy

If your doctor has prescribed your child a medication called a “specialty” medication, we are here to guide you through this process. Often, specialty medications require more pharmacy support and attention due to potential side effects, insurance requirements and extra help needed to make sure they are used effectively.

When you choose Children’s National Specialty Pharmacy, we work closely with you, your doctors and nurses. Our team of clinical pharmacy specialists are trained in your child’s condition and can help when you need it most. From providing medication education and teaching to making sure your child’s refills are on time and any side effects are addressed, we have you covered.

About the Specialty Pharmacy

Getting Started With a New Specialty Medication

Children's National Specialty Pharmacy pick up windows for patient families Our team works with your insurance company to help get your prescription covered. You may have to pay a co-pay each time a medication is filled. We will tell you the exact amount you need to pay. The co-pay amount for a specialty pharmacy medication may still be high, despite having your insurance company pay for most of the cost. Our team will look for support programs available to you and will work closely with you to try and lower the cost of your medication.

Even if you already have your medication, you may still have questions about your child’s treatment.

Specialty pharmacists are available to answer questions about your treatment and a patient liaison will assist you.

Supplies, Delivery and Refills

Additional Supplies

The Children’s National Specialty Pharmacy will provide you and your child with additional select supplies you may need for your child’s treatment, including syringes, pillboxes or other supplies.

Delivery Options

From the pharmacy to your door, we will ensure your child’s medications are carefully handled every step of the way. Different delivery options are available, including right to your door.

Refills and Reminders

Missing a dose of your child’s medication can lead to poor results, so we will stay in touch with you to make sure you and your child have what you need, and call to remind you when it is time for a refill so you do not run out of medication.

Specialty Pharmacy Patient Management Program

Once we receive your child’s specialty prescription, our team members will enroll you in our patient management program.

The Children’s National Specialty Pharmacy patient management program is provided to you at no cost. If you do not wish to be in the patient management program, please call us at 202-998-2277 or email us.

Benefits of the Program

Learn more about your child’s medications, how best to take them and any side effects
Receive a plan just for you so your child doesn’t miss a dose or make a mistake with your medication
Have 24/7 access to a pharmacist or other staff

Co-Pay Assistance Programs

Our team will work with your insurance company and provide information on available co-pay assistance programs. For eligible patients, this will help lower the cost of these specialized therapies.

Patient Rights and Responsibilities

Patients have the right to:

Have personal health information shared with the patient management program only, following state and federal laws
Identify the program’s staff members, including their job title and to speak with a staff member’s supervisor if requested
Speak to a health professional
Receive information about the patient management program
Decline to be in the program at any point in time

Patients have the responsibility to:

Give accurate contact and health information and to notify the patient management program of changes
Notify your doctor of their participation in the patient management program

Children's National Specialty Pharmacy building at Plum Orchard Drive in Silver Spring, Maryland

Our Location

Children's National Specialty Pharmacy is located at 12211 Plum Orchard Dr., Suite 101, Silver Spring, MD 20904.

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When to Call Us

You should call the specialty pharmacy if:

Your child’s address, telephone number and/or insurance information has changed
You have any questions on the status of your prescription
You have concerns about how your child should take their medicine medication
You need to reschedule or check the status of your delivery
Your child needs to start or stop a specialty medication, or if your child’s dose changes
You want to know how to throw away your child’s medication once done with it
You need to report a suspected medication issue, or if you believe an error has happened
You notice your child’s medication has been recalled by the Food and Drug Administration
You need to submit a complaint

Call the specialty pharmacy

About Children's National Pharmacy

The Division of Pharmacy includes more than 150 pediatric professionals for the preparation and distribution of therapeutic prescription services for patients at Children’s National Hospital, the Cancer and Blood Disorders Center of Northern Virginia, and Children's National Montgomery County.

Learn more about Pharmacy