The Patient Care Navigator (PCN) primarily works with HIV-exposed infants. The PCN supports our registered nurse for new infant intakes and provides the following supportive services to the mothers and infants:
- Assistance with resources and referrals in the community (e.g., WIC, SNAP)
- Provider linkage for mother and infants
- Scheduling for follow-up appointment
- Insurance support
The PCN also plays a supportive role to multiple areas of the Special Immunology Services team including PrEP services, research and data entry, telehealth coordination and other community outreach.