CNPA Patient Portal
The CNPA Patient Portal moved to a new home on Nov. 1, 2022.

Joining the rest of Children's National on MyChildrensPortal ensures we have up-to-date technology and seamless care for your family. This portal switch also includes a new scheduling and medical records system. We look forward to connecting with you on MyChildrensPortal and thank you for your patience as our team adapts to these new changes.
The existing portal ended operations on Friday, Oct. 28, 2022. Any messages or requests sent via the old CNPA Greenway portal after that date will not be received by our team. If you have urgent needs during this time, please contact your CNPA location directly.
Instructions
If you already have a MyChildrensPortal account for other Children's National specialty clinics, no action is needed. Your account will automatically include CNPA starting Nov. 1. If your child is currently seen by a Children's National specialist and you have not yet accessed MyChildrensPortal, you may follow the specialty care portal instructions.
Families who do not see a Children’s National specialist can request access to the new MyChildrensPortal. Families can request an invite when calling to schedule their next CNPA visit or at their next CNPA appointment.
We are working hard to process MyChildrensPortal requests as quickly as possible.
CNPA Portal Transition Frequently Asked Questions
If you have a question about the MyChildrensPortal that is not answered below, please contact the following:
- For health-related questions, please contact your CNPA location directly.
- For all technical questions, portal support is available 24/7 at 1-877-621-8014.
Features of the CNPA Patient Portal
On the Patient Portal you can:
- View your child’s lab results, visit summaries and more
- Pay bills online
- Request appointments and prescription refills
- Send secure messages to your care team
- Access the portal from any web browser