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Preparing for Your Visit

At Children’s National, we strive to make your family’s visit or extended stay both safe and comfortable. Whether you’re visiting our main hospital in Washington, D.C., or one of our outpatient centers throughout the region, you may have questions before, during or after your child’s visit. 

We’re here to answer your questions and provide you with useful information about getting here, what you need to bring and what you should know about our facilities.

Shuttle bus

Transportation and Parking

We want your trip to our hospital to be easy to navigate, whether by car or public transportation. Here are tips for traveling to and/or parking at our main hospital campus.

Three-year-old girl who has lost her hair from cancer treatment, smiling in a hospital playroom.

Your First Visit

We understand keeping up with your child’s medical needs can be challenging, so we have provided information to help you prepare for your child’s first appointment.

parents and surgeon talk in a waiting room

Having Surgery: What to Expect

When preparing for your child’s surgery, it is important that you understand the process and feel comfortable with our facility. View our resources to help prepare you and your child before, during and after surgery.

woman at computer

Insurance and Billing

When you have a sick child, navigating finances can be difficult. Learn about your payment options, the billing process, accepted health plans, medical records and financial assistance.

Child in Cardiology hallway with nurse

Talking to Your Child About Hospitalization

The hospitalization of your child can be tough on the whole family. Communicating with your child honestly and openly will help to reduce their worries. Read our tips to help facilitate this conversation.

Two mothers on a hospital tour with their children

Hospital Tours

Discover the virtual and in-person tours that we have to help prepare children and families for their journey.

Your Child's Surgery

having surgery information image 2016

View our guide to prepare for your child's surgery.

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Hospital Tours

Two mothers on a hospital tour with their children

Children’s National encourages parents and families to tour our hospital, especially if your child will be staying long-term.

Learn more