Direct Messaging

Children’s National Hospital encourages practices to use Direct Messaging to send referrals to our specialty care providers. All referrals can be sent to our centralized referral email address.

Using Direct to send a referral, and related protected health information (PHI), allows for more efficient appointment scheduling, stronger integration of care and enhanced security of patient information.

Direct not only streamlines the referral process, it also allows practices to easily upload patient information into their electronic health record (EHR) and can reduce repeating labs and tests.

Unfamiliar with Direct Messaging?

Direct Messaging functions similarly to secure email. From within your EHR, your practice can securely exchange patient information with your care partners, regardless of which EHR they use.

Patient information that can be sent and received by Children’s National includes Transition of Care Documents (CCDs), PDFs, documents, referrals, labs and growth charts.   

Contact Us 

For assistance with implementing Direct, training and troubleshooting, send a message to directhelp@childrensnational.org.