Welcome to our first Corporate Partner Spotlight! Each month, corporate leaders will share why they serve as advocates and ambassadors for Children’s National Hospital within their company and across the community. This month, we spoke with Kathleen Malloy of Capital One.
Kathleen Malloy is the Senior Vice President and Market Manager for Capital One’s Mid-Atlantic Not-For-Profit Banking Group and has served on the Children’s National Corporate Advisory Council since 2016. She has over 30 years of financial services experience in the Mid-Atlantic region, including her roles at Capital One Bank and one of its predecessor organizations, Chevy Chase Bank. In addition to her position on the Corporate Advisory Council, she serves on the Board of the Greater Washington Society of CPAs.
Why do you support Children's National as a member of the Corporate Advisory Council?
Children’s National’s commitment to providing innovative solutions in pediatric care and the positive impact they have on children and families really resonates with me. The Corporate Advisory Council provides members of the business community the chance to support their work by creating greater awareness of their commitment to ensuring that every child has access to quality health care.
I know from the stories of family, friends and others in our community the exceptional care that Children's National provides. Those experiences and the hospital’s mission of building a community where every child can grow up stronger is easy to get behind and support however I can.
In what ways do you or your company support Children's National?
Capital One has a long history of supporting the important work of Children’s National in our community. Most recently, our support has focused on the addition of health and wellness programs at Children’s National at THEARC, as well as the hospital’s response to the COVID-19 pandemic.
What challenges has your team faced during the pandemic? How have the challenges changed your approach to business in the community?
Like many companies, we had to move quickly to a remote work environment while ensuring that our associates and their families were well cared for. As just one example, we have resources to help parents manage the changes that have occurred over the last year. In terms of our work itself, we’ve been focused on maintaining connections and continuing to build strong teams despite the remote environment.
We’ve been equally concerned about the communities that we serve. There has been a lot of listening so that we can hear from them directly about their needs, as opposed to assuming what their needs are and missing the mark in our outreach and support.
Listening — to both our associates and community partners — has been an important theme.
What insights do business leaders provide the nonprofit sector through their service?
Business leaders can quickly identify risks within an organization. This is not limited to financial risks. We also are inclined to build both relationships and teams, a helpful quality for non-profits and other organizations.
From my perspective, having access to a variety of thought leadership materials that our marketing team creates has been helpful as well. For instance, we produce a lot of content around resiliency, agility and disruption, and I’m able to incorporate these research driven insights into the counsel I provide through my service.
Children’s National is celebrating 150 years of caring for kids – what is your wish for Children’s National?
Today, as Children’s National celebrates 150 years of service, my wish is for continued community support of its mission to transform pediatric medical care for all children through innovation and research.
Corporate partners are key to helping us ensure every child can grow up stronger. If you or your company are interested in supporting Children’s National, please contact Foundation Vice President Julie Butler at [email protected].