Visiting & Staying
Shuttle Service: Our people mover entrance from P1 to the Main Atrium is temporarily open. The people movers will be used as walking ramps, not moving walkways. Due to this change, the pick-up and drop-off location for the Brookland Metro, Columbia Heights, Union Station, or Massachusetts Avenue shuttles will be the P1 parking garage entrance for the next several months. Shuttles will continue to run as usual, please note you will now be dropped up and picked up at our P1 entrance. We appreciate your patience as we enhance our facilities.
Special Travel Advisory: If you have visited West Africa within 21 days, please notify a Children’s National team member when you check in.
Helpful Links and Resources
At Children’s National, we strive to make you and your child’s visit or extended stay both safe and comfortable. Whether you’re visiting our Main Hospital in Washington, DC, or one of our outpatient centers throughout the region, it can be stressful and you may have questions before your visit, or even during your child’s appointment or extended stay.
- Visiting an outpatient center or primary care practice? Search by location for directions, hours of operation, contact information, amenities, and services
- Watch the videos featured in our “Visiting” playlist to better understand how we serve our patients and families
- Learn more about our unique Healing Garden, a relaxing outdoor space for children and their families to connect with nature
Parents, guardians, and family friends are encouraged to visit children who are staying in the hospital. Children’s National has guidelines for visitors that help us maintain a safe and calm environment for high-quality care.
Children's National Health System's Main Campus is easily accessible if you are driving or taking public transportation. Our Main Campus also has onsite parking for families.
Children’s National has two Emergency Departments to meet the needs of our patients. For your convenience, Children’s National offers real-time information on the wait times at our Emergency Departments.
At Children’s National Health System, our approach to caring for patients involves the entire family. As our partner in care, we work closely with you to ensure the best outcomes and a positive experience while your child is a patient with us.
Learn about our privacy commitment, patient rights, and who to contact if you have concerns.
Learn about our retail food operations, dining cards, coffee bars, vending machines, and kosher pantry at Children's National.
This guide will help prepare kids and their families for an upcoming surgery.
Kids being treated at Children's National have a way to enjoy fresh air, the outdoors and inspiring views of the nation's capital at our Healing Garden.