At Children’s National, clinical social workers are an important part of your child's care team. Our social workers know that your child’s illness or complex medical needs can be challenging and stressful for all members of your family. Our goal is to provide you and your family with the support, resources and interventions that will strengthen your family’s ability to cope with your child’s illness or medical needs.
What Social Workers Offer
Our social workers are specially trained and licensed professionals who provide an array of psychosocial services to enhance the quality of care our patients and families receive both within Children's National and in the community.
Through interventions, our social workers help patients and families build upon their strengths and enhance their ability to cope. Additionally, by understanding our patient and family needs and concerns, our team of social workers can collaborate with families to identify and develop plans that meet their child's health, developmental and emotional needs.
The services that our team provides depend on the unique needs of each patient and family and may include counseling and assistance with issues such as:
- Crisis intervention/trauma
- Coping with diagnosis, illness or hospitalization
- Impact of illness on family members
- Communication between patients, caregivers and the medical team
- Financial concerns
- Parenting and caregiving concerns
- Access to community-based services
- Family conflict mediation
- Violence in the home or community
- Grief, loss and end-of-life issues
Ronald McDonald House Referrals
Social workers also can assist with accommodations, including Ronald McDonald House referrals for families staying in the area from out of town.
The D.C. Ronald McDonald House is located less than two miles from Children’s National. The D.C. Ronald McDonald House offers a comfortable, caring and safe home-away-from-home. Guests are assigned to a private bedroom and bathroom with access to the community living room and kitchen. There is also free parking on the grounds.
Families must live at least 25 miles away from Children’s National. The requested room donation is $15 per/night, but families are never turned away due to the inability to pay. If you are interested in first-time accommodations at the D.C. Ronald McDonald House, please speak to your assigned social worker.
Social Work Resources for Families
If you are in need of services such as health insurance or food resources in Washington, D.C. or Maryland, learn more about what social work services can offer for your family:
Social workers are available throughout the hospital 24 hours a day, seven days a week. To speak with a social worker:
- Ask your child’s health care provider to put you in touch
- Call the Family Services office at 202-476-3070 (Monday – Friday, 8:30 a.m. – 5 p.m.)
- Call General Information at 202-476-5000 (evenings and weekends)
- Visit the Family Services office in room 4113 on the fourth floor of the main hospital