Patient/Family Advisory Council (PFAC)

Our Patient/Family Advisory Council, made up of families whose children have been treated at Children’s National Health System, partners with us to define our approach to care. This council is involved in ongoing projects and helps us improve services to all patients and families. By including parents or guardians in our patients' medical care, we commit to:

  • Treating parents, guardians and families with dignity and respect
  • Sharing information so families have what they need to be involved in their child’s medical care
  • Partnering with parents and guardians in the care of their children
  • Valuing input from parents and guardians

Seeking Nominations: 2017 Excellence in Patient-Family Centered Care Award

The Patient and Family Advisory Council invites you to nominate an individual, department or inpatient or outpatient team at Children’s National to receive its Excellence in Patient-Family Centered Care Award. This annual award recognizes and honors individuals, medical units or teams who have demonstrated an outstanding commitment to delivering patient-family centered care.

If you are interested in submitting a nomination, please provide a detailed, one-to-two page explanation of your nominee's exceptional care. Nominations can be submitted to or can be mailed to:

Patient and Family Advisory Council
Children's National Medical Center
111 Michigan Ave, NW
Washington DC 20010

The deadline for submitting a nomination is September 14, 2017.

Contact Us

Questions for the Patient/Family Advisory Council can be left with the Consumer Affairs/Ombudsman Department at 202-476-2062.

Patient Resources

Patient Resources

  • Video: Transitioning Into and Out of the PICU.
    There are many unknowns that families face when transitioning into and out of the Pediatric Intensive Care Unit (PICU). Here at Children’s National Health System, we want to offer you support by giving you the opportunity to listen to other families who have made this transition before.
  • Video: Tracheostomy – What is it and is it right for my child?
    Some families of children in the hospital will be asked to consider placing a tracheostomy for their child. In this video, you will find parent-to-parent viewpoints from parents who faced a similar decision for their child.

2016 PFAC Award Winner

Emily Graf and patient

Meet Emily, our award-winning physician assistant.

Emily Graf's Story

Parenting Corner


Parenting Corner is a blog offered by Children's National that offers accurate health information and practical tips from experts.

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