Patient/Family Advisory Council (PFAC)

Our Patient/Family Advisory Council, made up of families whose children have been treated at Children’s National, has partnered with us in defining our approach to care. This council is involved in ongoing projects and helps us improve services to all patients and families. We partner with parents or guardians in the medical care of our patients. By including parents or guardians in this care we commit to:

  • Treating parents, guardians, and families with dignity and respect.
  • Sharing information so families have what they need to be involved in their child’s medical care.
  • Partnering with parents and guardians in the care of their children.
  • Valuing input from parents and guardians.

Patient/Family Advisory Council (PFAC) Award

The Patient and Family Advisory Council at Children’s National Health System invites you to nominate an individual, department or inpatient or outpatient team at Children’s National to receive its Excellence in Patient-Family Centered Care Award. This award has been established to recognize and honor individuals, medical units, or teams at Children’s National who have demonstrated an outstanding commitment to delivering patient-family centered care.

View the 2016 Excellence in Patient-Family Centered Care Award winnerand learn about their contributions to Children’s National. 

Contact Us

Questions for the Patient/Family Advisory Council can be left with Consumer Affairs/Ombudsman Department at 202-476-2062.

Patient Resources

Patient Resources

  • Video: Transitioning Into and Out of the PICU.
    There are many unknowns that families face when transitioning into and out of the Pediatric Intensive Care Unit (PICU). Here at Children’s National Health System, we want to offer you support by giving you the opportunity to listen to other families who have made this transition before.
  • Video: Tracheostomy – What is it and is it right for my child?
    Some families of children in the hospital will be asked to consider placing a tracheostomy for their child. In this video, you will find parent-to-parent viewpoints from parents who faced a similar decision for their child.

Parenting Corner


Parenting Corner is a blog offered by Children's National that offers accurate health information and practical tips from experts.

Visit Parenting Corner