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Support Services for Families

When a child suffers an injury, is diagnosed with an illness, or is hospitalized, it’s our goal to provide the highest quality of care for each child and family. At Children’s National, we know it’s not just the children who need support and guidance. We’ve created an experience designed with kids and families in mind, a place focused on their unique physical and emotional needs. Every day, we go above and beyond to treat children and families with respect and compassion.

The Family Services Team

Our Family Services team is composed of social workers, child life specialists, and chaplaincy services staff, who all work to meet the needs of the whole family during their experience with us. Whether you are visiting for an outpatient appointment or staying overnight at the hospital, the Family Services team is available to help you navigate the process, understand the decisions that need to be made, and offer a shoulder to lean on during difficult times.

Services Offered

At Children’s National, we offer a variety of services for our families, including:

Two women sitting with a child and two dogs

Animal-Assisted Therapy

Children tend to gravitate to animals, which is why animal-assisted therapy is used to include animals in the goal of improving health and wellness.

Boy playing with wooden blocks

Autism Visual Supports and Resources

The Autism Behavioral Communications (ABC) support team provides resources for medical staff and parents to make tests and treatments easier for children with developmental disabilities.

Bunny Mellon Healing Garden

Bunny Mellon Healing Garden

Kids being treated at Children's National have a way to enjoy fresh air, the outdoors and inspiring views of the nation's capital at our Healing Garden.
women high fives a little girl

Case Management

Case managers are registered nurses who will work with you and your medical team to plan for your child’s hospital discharge.


Chaplaincy Services

Clinically trained on-call chaplains are available to patients, families and staff 24/7 for support, education, ritual and consultation.

Child Life

Child Life Services

Child Life Specialists at Children's National are trained and certified to help children, adolescents and families with psychological and emotional support during outpatient and inpatient visits.

Our clown care team in action

Clown Care

The Clown Care team performs a parody of medical rounds for our patients, with laughter as the goal and humor as the chief treatment.

hospital artwork

Creative and Therapeutic Arts Services

Creative and Therapeutic Arts Services help children transcend the hospital experience by bringing the cultural arts, arts education and animal visitation to patients at their bedside and in the Costco Wholesale Atrium.

infant in crib

Donor Milk Program

Our Donor Milk Program makes it possible for all Neonatal Intensive Care (NICU) babies to receive human milk. We are proud to be able to provide this life-saving therapy to our smallest patients.

mom and doctor with a child

Ethics Program

Our dedicated staff can help parents and patients with ethical concerns about medical treatment and patient care issues.