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Coronavirus Update:What patients and families need to know

Meet Cenella Crandon, M.L.S., M.A.

Committed to supporting our clinical care teams

Cenella CrandonCenella Crandon, M.L.S., M.A., was brought on to the Pathology and Laboratory Medicine team at Children’s National Hospital as the Core Lab Manager for two of our brand new laboratory locations: Prince George’s County and Montgomery County. She joined the team in April 2020, and has since been met with the challenge of opening two new laboratories in the middle of the COVID-19 pandemic.

Cenella has been familiar with Children’s National for many years, with her child receiving care here. “My son had a history of seizures when he was younger and we had a referral to Children’s from his primary care provider,” Cenella explains. “I was very pleased with how his care was handled, in an environment specifically for the youngest patients. As a parent, you sometimes get a caregiver who is ‘good with kids,' but this organization has somehow filled its ranks with everyone who has this skill!”

Already being familiar with the stellar reputation of Children’s National, Cenella leapt at the opportunity to manage our two newest lab locations. “It isn’t often that you get the chance to build new labs. It really is a once in a lifetime opportunity to be able to set processes in place that will run well from their inception,” says Cenella. “I was able to handpick my team and luckily have had some of the main campus’s Core Lab staff transfer to the new locations, bringing valuable knowledge of Children’s processes.”

While getting two brand new labs up and running during a pandemic has been challenging, it has been well worth it for Cenella and her team. “It is so rewarding to know that we are the backbone of the medical team,” Cenella expresses. “The good work that our providers are able to do in diagnosing and treating disease is largely possible because of what we do behind the scenes to tell the story of what is happening on a cellular level.”

The laboratories at our Prince George’s County and Montgomery County outpatient locations were built as part of our Facility Master Plan, and will help to improve our patients access to quality care around the Beltway. Cenella encourages our providers to take advantage of these new satellite locations, as they have the potential to vastly improve the patient experience. “Being able to have lab results prior to appointments with providers really has the capacity to change how care is delivered,” she says. “Imagine coming to your provider and being able to discuss lab results face-to-face and strategize next steps. These satellite locations allow families to have more convenient access to blood draw and lab testing that is closer to home, and in the end, it will really improve the overall experience for our patients.”

Now that the labs at Prince George’s County and Montgomery County are up and running, Cenella and her team are busy with new projects to continue to provide the best clinical support possible to our patients and their families. They are currently working on supporting the launch of infusion services at Prince George’s County, which will allow labs to be drawn and performed on-site for patients needing infusion therapies. “This quick turn around for our infusion patients will let providers know if their counts are adequate for same-day treatment,” explains Cenella. “As early as this spring, we will also begin to support the satellite transfusion services for blood products, which will allow for blood products to be dispensed on-site. This will improve access for the large sickle cell patient population in Prince George’s County.”

Thank you, Cenella, for your leadership in the successful opening of our satellite labs at Prince George’s County and Montgomery County!