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Financial Assistance

Children’s National has a Financial Assistance Policy (FAP) to provide eligible patients with discounted emergency or other medically necessary healthcare services provided by Children’s National.

Children’s National will provide, without discrimination, care for emergency medical conditions to individuals regardless of whether they are eligible for Financial Assistance. Children’s National complies with the Emergency Medical Treatment and Labor Act (EMTALA) by providing medical screening examinations and stabilizing treatment and referring or transferring an individual to another facility, when appropriate, and provide emergency services. Children’s National prohibits any actions that would discourage individuals from seeking emergency medical care. 

PDF resources available: 

Children’s National Plain Language Summary (English and Spanish

Children’s National Financial Assistance Policy (English) (Spanish)

Financial Assistance Application (English) (Spanish

Other Assistance  

If you require assistance with your bill including setting up a payment plan, you can speak with a customer service representative Monday through Friday, 9 a.m.- 4 p.m. ET at 301-572-3542 or 1-800-787-0021. You can also email us, or visit our Financial Information Center in Room 1820, located on the first floor of the West Wing.