Concierge

brunette physician

The Concierge Services team is available seven days a week to make families feel more at home while away from home.

From assisting with outpatient and inpatient visits to arranging hotel accommodations the role of Concierge Services is defined only by a family’s needs.

Contact Us

To reach a Patient Experience Liaison call 202-476-2220. Our team of Patient Experience Liaisons is available Monday - Friday from 7:30 am - 6:00 pm. During the weekends, please call 202-476-2062 to speak with a Patient Experience Ombudsman staff member between the hours of 8:00 am - 2:00 pm. 

Additionally, Children's National has an Emergency Department Patient Liaison available Monday - Friday and every other weekend from 3:00 pm - 11:00 pm.

Families can also call 202-476-5000 to have the On-call Patient Experience Liaison paged. 

Hotels in DC

Hotels in Washington, DC

Fairfield Inn & Suites by Marriott

$129 plus tax (complimentary breakfast and parking, shuttle to Children’s National)

2305 New York Ave., NE
Washington, DC 20002
202-266-3000 (phone reservations can be made with the Children’s National rate)

Holiday Inn Express & Suites

$129 plus tax (complimentary breakfast and parking, shuttle to Children’s National)

1917 Bladensburg Rd., NE
Washington, DC 20002
202-266-9000 (phone reservations can be made with the Children’s National rate)

Comfort Inn Downtown DC/Convention Center

Peak: $159 per night on weekdays and $109 per night on weekends. Off-peak: $99 per night on weekdays and $89 per night on weekends

1201 13th St., NW
Washington, DC 20005
202-719-1632 (Director of Sales can assist with phone reservations)

Carlyle Suites

Rates are seasonal: $100 - $159 per night plus tax

1731 New Hampshire Ave., NW
Washington, DC 20009
202-234-3200 (phone reservations can be made with the Children’s National corporate code)

The Carlyle Suites is partnering with Children’s National Health System to offer discounted rates to patients and family members who require lodging during their difficult time. Located two miles from the main hospital, the Carlyle Suites offers a caring and comfortable environment with warm genuine hospitality. Accommodations include: full-service kitchenettes in every suite, tempur-pedic beds, on-site laundry facility, complimentary wifi, and an on-site fitness center.

Savoy Suites

Rates are seasonal: $100 - $159 per night plus tax

2505 Wisconsin Ave., NW
Washington, DC 20007
202-337-9700 (phone reservations can be made with the Children’s National corporate code)

Ideally situated in Upper Georgetown’s charming Glover Park neighborhood, the Savoy Suites is steps away from the city’s Fashion District, the electric M Street nightlife and the prestigious academia of American and Georgetown Universities. Greenery and historic treasures of the Naval Observatory, Embassy Row, Rock Creek Park, and the National Zoo provide the Savoy with the ultimate Washington, DC backdrop. The sophisticated and simply classic 150 guestrooms feature tempur-pedic mattresses and sweeping views of our Nation’s Capital. Twist Restaurant serves classic American cuisine in refined Mediterranean flavors. Experience DC from the top and soak up the sublime surroundings inside and out.

Hotels in Maryland

Hotels in Maryland

Gaithersburg Marriott Washingtonian Center

$89 per night, plus tax

9751 Washingtonian Boulevard
Gaithersburg, MD 20878
301-590-0044 (phone reservations can be made with the Children’s National corporate code)

Courtyard Gaithersburg Washingtonian Center

$99 per night, plus tax

204 Boardwalk Place
Gaithersburg, MD 20878
301-527-9000 (phone reservations can be made with the Children’s National corporate code)

Hotels in Northern Virginia

Hotels in Northern Virginia

Holiday Inn Express Fairfax

$119 plus tax (complimentary breakfast and parking)

10327 Fairfax Blvd.
Fairfax, VA 22030
703-359-2888 (Irine Strauss can assist with phone reservations)

Welcome to the Holiday Inn Express Fairfax. A select-service stay with style. Holiday Inn Express Fairfax Boulevard offers much more to leisure and corporate guests searching Fairfax hotels. Our prime location allows you to explore the Washington, DC area with ease, and a host of free amenities ensures your stay fits perfectly within budget. You'll find nothing "limited “about our service.

Homewood Suites by Hilton

$129 Studio, $139 King Suite, $149 Double Suite (complimentary parking)

7010 Old Keene Mill Road
Springfield, VA 22150
703-866-6045 (Mia Smith can assist with phone reservations)

Enjoy the convenient location of the Homewood Suites Springfield, VA hotel, adjacent to the Capital Beltway (I-395) and just minutes from downtown Washington, DC.  Our spacious studio suites feature king size beds and a living room area with a queen size sleeper sofa. Each has convenient amenities such as a fully-equipped kitchen with full-size refrigerator, microwave, and dishwasher. Complimentary full hot breakfast is available daily and a light dinner is provided complimentary Monday -Thursday and includes beer, wine, and lemonade. Other amenities include complimentary wired/wireless internet access and garage parking. A fitness center, laundry facility, business center and indoor pool are available onsite. We provide shuttle service within a three mile radius of the hotel and to the Springfield metro.

Corporate Apartments

Corporate Apartments in DC, Maryland, and Virginia

BridgeStreet - Global Hospitality 

Rates vary (1 and 2 bedroom apartments available)

703-208-9110 (Ken Townsend, Sales Manager, can assist with reservations)

Suite America - Extended Stay Corporate Housing

Rates vary (1 and 2 bedroom apartments available)

703-690-2030 (Kim Dunbar, Sales Manager, can assist with reservations)

Trinity University Dormitory Housing

125 Michigan Ave., NE

Washington, DC 20017

202-884-9000