Terms of Use

This page explains the rights and requirements of visitors and users of Children’s National Health System* websites, affiliated websites, blogs, story-sharing forums, chat rooms and social media sites, including Facebook, Twitter, YouTube, online, and mobile services (collectively referred to as Children’s websites and online services).

This policy covers all content, users and uses of Children’s websites and online services. The definition of content includes all text and visuals (e.g., photographs, graphics, and videos).

Where noted on Children’s websites and online services, additional conditions, restrictions, and privacy policies may be required to access accounts, content, or services.

Accepting the Terms of Use

By using or participating in any section of Children’s websites and online services, you are agreeing to the Terms of Use. You are responsible for monitoring this page for changes and updates.

Any updates to the Terms of Use are effective immediately upon posting. By continuing to use Children’s websites and online services, you are agreeing to the Terms of Use as they appear at the time you accessed the site.

Your continued use of this website indicates your agreement and acceptance of the following terms and conditions.

Disclaimers

Disclaimers

Children’s websites and online services do not replace medical advice or treatment from a health professional. By using Children’s websites and online services, you also acknowledge and agree to the following:

  • You use Children’s websites and online services at your own risk and assume all responsibility for doing so.
  • The inclusion of content does not necessarily mean or warrant any particular service, treatment or product is safe, appropriate or effective for you or your child.
  • Children’s websites and online services are provided “as-is.” Children’s National does not guarantee or warrant against errors in the accuracy, timelines, and completeness of any online content.

YOU UNDERSTAND AND AGREE THAT CHILDREN’S WEBSITES AND ONLINE SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY CHILDREN’S WEBSITES IS PROVIDED ON AN "AS IS" BASIS. CHILDREN’S NATIONAL DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE OR ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICES. CHILDREN’S NATIONAL DOES NOT GUARANTEE THAT USE OF CHILDREN’S NATIONAL WEBSITES AND ONLINE SERVICES WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS, AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT.

Limitations of Liability

Limitations of Liability

The use of the site is entirely at your own risk, and in no event shall Children’s National be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this service, or sites accessed through Children’s websites and online services. Your sole and exclusive remedy for dissatisfaction with the service is to stop using the service.

Users release Children's National, its affiliates, officers, directors, employees and representatives from any and all liabilities, including but not limited to attorneys fees and costs and indirect, consequential, exemplary, special and punitive damages, arising from user's use of this translation tool and Children’s websites and online services. You agree that you will indemnify and hold harmless Children's National against any damages, losses, injuries, liabilities, judgments, costs or expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party relating to any material that you have posted or other actions taken by you on Children’s websites and online services.

Children’s National does not assume liability, endorse or necessarily recommend the comments posted by individuals on interactive platforms.

Termination of Use

Children’s National reserve the right to change, suspend or discontinue all or any aspects of Children’s websites at any time without prior notice unless noted otherwise.

Contact information

If you have any questions about the Terms of Use for Children’s websites and online services, please contact us.


Website Privacy Policy

Website Privacy Policy

Children's National is committed to maintaining the privacy of visitors and users of Children’s websites and online services.

This policy explains the collection and use of your personal information when you visit and use Children’s websites and online services. Online services include, but are not limited to, Children's Doc2Doc Messaging System, live web chats, Request an Appointment, Ask a Doctor, and all existing forms submitted through the websites. The policy is available in Spanish.

Any updates to this privacy statement, including new features or services, or changes in privacy practices, will always appear on our websites.

Privacy of Children

Children's National does not offer or sell products or services for purchase to children. If you are under 18 years of age, you may not purchase products or services from Children's National, and you should not provide information to Children's without the involvement of a parent or guardian.

We are committed to protecting the privacy of children. Our website is intended for adults and young adults age 13 and over. It is not intended for or designed to attract persons under the age of 13. We do not permit registration by, nor do we collect personally identifiable information from, any person we actually know to be under the age of 13.

Contact Us/ Related Links

Contact Us

You may contact us about our privacy practices at any time:
By e-mail at: privacyofficer@childrensnational.org
By phone at: 301-572-6348
By fax at: 301-572-1355

By mail at:
Privacy/Compliance Officer
Children's National Medical Center
111 Michigan Ave. NW
Washington, DC 20010

Related Links

*Children’s National Health System includes the Children’s National Medical Center and all of its subsidiaries and affiliates.