Resources for Families

When a child suffers an injury, is diagnosed with an illness, or is hospitalized, it’s our goal to provide the highest quality of care for each child and family. At Children’s National, we know it’s not just the children who need support and guidance. We’ve created an experience designed with kids and families in mind, a place focused on their unique physical and emotional needs. Every day, we go above and beyond to treat children and families with respect and compassion.

The Family Services Team

Our Family Services team is composed of social workers, child life specialists, and pastoral care chaplains, who all work to meet the needs of the whole family during their experience with us. Whether you are visiting for an outpatient appointment or staying overnight at the hospital, the Family Services team is available to help you navigate the process, understand the decisions that need to be made, and offer a shoulder to lean on during difficult times.

Services Offered

At Children’s National, we offer a variety of services for our families, including:

  • Case Management
  • Child Life Specialists
  • Clown Care
  • Concierge Services
  • Lactation Support
  • Language Services
  • Library Services
  • Creative and Therapeutic Arts
  • Ombudsman Services
  • Parent Navigator Program
  • Pastoral Care
  • Patient Websites
  • Pediatric Ethics Program
  • Social Work Services
  • Support Groups
  • Therapeutic Pups
  • Volunteer Services


The Bear Institute has created “MyBearGuide,” an app for patients and families to use when they visit Children’s National. The app includes information on how to get to Children’s, how to get around the Sheikh Zayed campus, information about food and amenities, current ER wait times, and more. The app is available for download by searching for “MyBearGuide” in the Apple App Store and Google Play.

Refer a Patient Fetal Medicine

Need to refer a patient to the Fetal Medicine Institute at Children's National? Learn how to refer a patient, what required paperwork is needed, and how we will communicate results back to your practice.


Spotlight on Surgical Expertise

Surgical excellence stems from experience, and surgeons at Children’s National Health System perform upward of 18,000 procedures annually.

Autism Spectrum Disorders (CASD): Clinical services

The multidisciplinary staff evaluates and treats children with autism spectrum disorders (ASD), including full autistic disorder (autism), Asperger syndrome and other social development disorders. The evaluation process may include a series of assessments to accurately diagnose an Autism Spectrum Disorder.