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Patient Safety
For questions or concerns regarding patient care or safety at Children’s, you can speak with your child’s doctor, nurse or other hospital staff. For further action, please contact Customer Relations at 202-476-5056. If you are not satisfied with the response from Customer Relations, you may file a formal complaint by contacting Family Services at 202-476-3070.
You can also contact:
- Joint Commission on Accreditation of Healthcare Organizations at:
Mail:
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Blvd
Oakbrook Terrace, IL 60181
Phone: 1-800-994-6610
Fax: 1-630-792-5636
E-mail: complaint@jcaho.org
Web site: www.jcaho.org
- The District of Columbia Department of Health Regulation Administration:
Mail:
Department of Health
Government of the District of Columbia
825 North Capitol Street, NE
2nd Floor
Washington, DC 20002
Phone: 1-202-442-5888
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